Returns & Exchanges
At MÙMA WORLD, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.